FAQs

1. What types of machines do you sell?

We specialize in commercial espresso machines, coffee grinders, and other premium small kitchen appliances designed for both home baristas and professional use.

2. Do you offer warranty on your products?

Yes. All machines and appliances come with a manufacturer’s warranty, typically ranging from 1 to 2 years, depending on the brand and product. Please check individual product pages for exact warranty details.

3. Can I return or exchange a product?

We accept returns within 14 days of delivery, as long as the item is unused and in its original packaging. Restocking fees may apply. For help, reach out to us at info@pullhaus.com.

4. Do you offer international shipping?

Currently, we ship only within the USA. We’re working on expanding our shipping options soon.

5. How long does shipping take?

Orders are typically processed within 1–2 business days. Standard delivery takes 3–7 business days, depending on your location.

6. Do you offer bulk or wholesale pricing?

Yes! If you're purchasing for a café, office, or commercial setup, we offer custom quotes and volume discounts. Email us at info@pullhaus.com to get started.

7. What’s the difference between commercial and home espresso machines?

Commercial machines are built for heavy use, speed, and consistent quality, ideal for cafés and busy setups. Home machines are compact and intuitive, suited for personal use but still deliver barista-level results.